In June of 2003, the DNR applied an intensive weeklong "Kaizen" review, a business process improvement technique inspired by Japanese methods, to improve efficiencies in construction permitting. Now the time to issue standard permits has fallen 81 percent, with the average review time of 62 days reduced to 12, a permit backlog nearly eradicated, and permit forms streamlined. In addition, applicants can call 1-877-AIR-IOWA before submitting an application to ensure everything is complete.

The whole effort focused on eliminating unproductive time in permit processing and rapid implementation of ideas without sacrifices to actual time spent on review or environmental protection. Learn more below.

• 6-Month Kaizen Report (PPT File)
• Permit Issuance Times Cut 80 Percent (Governor's Press Release)
• Permit Process Case Study Fact Sheet (DOC File)

The Iowa Coalition for Innovation and Growth and Iowa Business Council awarded a certificate of appreciation to the Iowa DNR to recognize significant improvements in the air quality permitting process. Pictured left to right are Elizabeth Christiansen, DNR deputy director, David Maahs, Executive Director, Ames Economic Development Commission and Chair, Iowa Chamber Alliance and Eliot Protsch. Senior Executive VP and CFO, Alliant Energy Corporation Chair, Iowa Coalition of Innovation and Growth.