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Damage Deposit Payments

  • Upon arrival for the cabin or yurt rental period, a damage deposit in the amount of $50.00 shall be paid in full. The damage deposit shall be paid by use of a separate financial instrument (e.g. check, money order, cash) from the rental fee.
  • Damage deposits will be refunded only after inspection by authorized personnel to ensure the facility and furnishings are in satisfactory condition.
  • If it is necessary for Department personnel to clean up the facility or repair any damage beyond ordinary wear and tear, a log of the time spent in such cleanup or repair shall be kept. The damage deposit refund will be reduced by an amount equivalent to the applicable hourly wage of the employees for the time necessary to clean the area or repair the damage and the cost of any furnishings.
  • The deposit is not to be construed as a limit of liability for damage to state property. The Department may take legal action necessary to recover additional damage.

Cancellation Policy

  • Cancellations that occur up to 30 days prior to the reservation start date -- an applicable refund will be given for any reason. For cancellations received 30 days or more prior to arrival, a $5 cancellation fee will be assessed and no rental feels will be forfeited to the DNR. The $5 cancellation fee will be deducted from the rental fees paid and the remaining rental fees will be refunded to the renter.
  • Cancellations that occur 15-29 days prior to the reservation start date -- an applicable refund will be given for any reason. For cancellations received 15-29 days prior to arrival, a $5 cancellation fee will be assessed and the customer will forfeit one night's rental fee for the cabin/yurt reserved. All remaining fees shall be refunded to the customer.
  • Cancellations that occur less than 15 days prior to the reservation start, up to arrival date -- an applicable refund will be given for any reason. For cancellations received less than 15 days prior to arrival up to the actual arrival date, a $5 cancellation fee will be assessed and the customer will forfeit 2 nights rental fees for the cabin/yurt reserved. If the customer rented the cabin/yurt for two nights only, the DNR will not attempt to collect the $5 cancellation fee.

  • Cancellations occuring after the reservation start date without arriving at the park("no shows") -- Renters who make no attempt to cancel their reservation via the call center and fail to arrive for their reservation, will forfeit their right to receive a partial or full refund unless extenuating circumstances are substantiated through documentation and subsequently approved by DNR.

 

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