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If you are unfamiliar with a park and associated shelters (including shelter names), it is recommended that you
review the shelter amenity information found on the reservation system.
Reservation will be accepted up to 12 months in advance.
Shelters may be reserved for multiple consecutive days. Customers may occupy the shelters beginning at 8:00 a.m. CST
on the first day of rental. Renters and guests must vacate the shelter by 10:00 p.m.
A nonrefundable reservation fee shall be charged for each reservation made. Payment is due at the time the reservation
is made.
Customers may pay for shelter reservations using checks, money order and Visa or MasterCard. All payments made with
check and money order must be physically received within 10 days from the date the reservation was made or the
reservation will be automatically voided.
If paying by credit card or debit card (backed by Visa/MasterCard), the last day to make a shelter reservation during
the peak season of May 1-September 30 is 4 days prior to the arrival date.
If paying by credit card or debit card (backed by Visa/MasterCard), the last day to make a shelter reservation during
the off season of October 1-April 30 is 14 days prior to the arrival date.
If paying by check or money order, the last day to make a shelter reservation for any date is 21 days prior to the
arrival date.
Customer will be allowed to change a reservation once the reservation has been paid in full. A $5 change fee will apply to
each reservation item (cabin, lodge, shelters) that is changed. The last day to change an existing reservation
(dates, park, etc.) is 30 days prior to the original reservation date. All reservation changes must be handled through the
reservation call center.
Customers may cancel a reservation for any reason up to the actual arrival date. A cancellation fee of $5 applies
and will be deducted from the rental fees to be refunded. Additional penalty fees may apply. Cancellations will be
handled through the call center only.
- Cancellations that occur up to 30 days prior to the arrival date will be assessed a $5 cancellation fee and
remaining rental fees refunded.
- Cancellations that occur 15-29 days prior to arrival will be assessed a $5 cancellation fee and forfeiture of
one day's rental fee for multi-day rentals or 50% of the rental fee for a one-day rental.
- Cancellations that occur less than 15 days prior to arrival date up to the actual arrival date will be assessed
a $5 cancellation fee and forfeiture of two day's rental fees for a multi-day rental. There will be no refund of
rental fees for a one-day rental.
The handicapped (wheelchair) symbol sign on an open shelter indicates the shelter is usable by persons in wheelchairs.
The use of such marked shelters is not limited to persons displaying the symbol on their vehicle. Open picnic areas
(no shelter) marked with the wheelchair symbol are also denoted as accessible by wheelchair users; however, the use
of these picnic tables and adjacent facilities is limited to groups containing persons qualifying for and displaying
a handicapped identification device on their vehicle.
Beach House Open Shelters may be reserved for group use. The reservation fee is $40 per day plus applicable tax.
The rental fee for shelters which contain a small kitchen, is $75 plus applicable tax.
- A damage deposit in the amount of $50 is required. The damage deposit is handled by the park office. Payment
method of the deposit varies from park to park. Please check the damage deposit information on the park reservation
system to determine if the check must be mailed in prior to your rental date or if it can be received upon arrival
to the lodge.
- Damage deposits will be refunded only after inspection by authorized personnel to ensure the facility and
furnishings are in satisfactory condition.
- If it is necessary for Department personnel to clean up the facility or repair any damage beyond ordinary wear
and tear, a log of the time spent in such cleanup or repair shall be kept. The damage deposit refund will be reduced
by an amount equivalent to the applicable hourly wage of the employees for the time necessary to clean the area or
repair the damage and the cost of any furnishings.
- The deposit is not to be construed as a limit of liability for damage to state property. The Department may
take legal action necessary to recover additional damage.
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